Billing Terms & Conditions

We sincerely appreciate your decision to entrust Wameha with your shopping requirements. Before proceeding with your purchase, we kindly request you to allocate a moment to thoroughly review our comprehensive Billing Terms & Conditions. Your acceptance of these terms is a fundamental component of the purchasing process on our website, signifying your acknowledgment and agreement to abide by the stipulated conditions. Thank you for your conscientious consideration, and we look forward to serving you with excellence throughout your shopping journey with us.

Accepted Payment Methods

For your convenience, Wameha accepts various payment methods, including Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card.

Pricing and Payment Processing

All prices listed on our website are in USD (United States Dollars) unless otherwise specified. Prices are subject to change without prior notice. Upon completing your purchase, your payment will be processed immediately, and you will receive a confirmation email with details of your order.

Billing Information

You agree to provide accurate and up-to-date billing information, including your name, billing address, payment details, and email address, during the checkout process. It is your responsibility to ensure that all billing information provided is correct and current.

Order Confirmation

Upon placing an order, you will receive an order confirmation email containing details of your purchase, including the items ordered, billing and shipping addresses, and payment information. This email serves as confirmation that your order has been received but does not signify our acceptance of your order.

Order Cancellation

You may request to cancel your order within 24 hours of placing it. However, please note that once your order has been processed or shipped, cancellation may not be possible. If you wish to cancel your order, please contact our customer support team immediately at [email protected].

Shipping Charges

Shipping charges are determined based on the selected shipping method and the destination of your order. For domestic shipments within the United States, a standardized flat-rate shipping fee of $5.45 is applied uniformly to all orders. For international shipping, a flat-rate shipping fee of $9.45 is applied to all customer’s orders. During the checkout process, the comprehensive breakdown of shipping costs, inclusive of any applicable fees, will be prominently displayed for your review and acknowledgment. This transparent approach ensures that you are fully informed of the shipping expenses associated with your purchase, empowering you to make informed decisions and proceed with your order confidently.

Refunds and Returns

We strive to ensure your satisfaction with every purchase from Wameha. If you are not completely satisfied with your order, you may be eligible for a refund or exchange under our Refund and Return Policy. Please refer to this policy for detailed information on eligibility criteria, return procedures, and refund processing times.

Payment Disputes

If you have any concerns or discrepancies regarding billing statements or payment transactions, please contact our customer support team within 14 days of the billing date. We will promptly investigate and resolve any payment disputes in accordance with our commitment to customer satisfaction.

Fraud Prevention

Wameha is committed to safeguarding your financial information and preventing unauthorized transactions. We employ robust fraud detection measures to monitor and mitigate any suspicious activities. In the event of suspected fraudulent transactions, we reserve the right to refuse or cancel orders and take appropriate actions to protect our customers and business interests.

Contact Information

If you have any questions, or feedback, or require assistance regarding our Billing Terms & Conditions, please don’t hesitate to reach out to our customer support team. You can contact us via email at [email protected]. We are dedicated to providing exceptional customer service and are here to assist you with any inquiries or concerns you may have.

Thank you for your trust in Wameha. We appreciate your business and look forward to serving you with excellence.